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Arlington TX.

Information questions

Frequently Asked Questions

What payment methods do you accept?

At Bearbox, we accept a wide range of payment methods to make your shopping experience convenient and secure. You can pay for your orders using major credit cards, including Visa, MasterCard, American Express, as well as PayPal for added flexibility.

How do I track my order?

Tracking your order with Bearbox is simple. Once your order is shipped, we'll send you a confirmation email with a tracking number and a link to our tracking page. You can also log in to your Bearbox account to view the status and tracking information for your order.

What is your return policy?

We want you to be completely satisfied with your Bearbox purchase. If you're not happy with your order, we offer a hassle-free 30-day return policy. You can find detailed information about our return process, including eligibility and steps to initiate a return, in our Returns and Refunds Policy.

Do you offer international shipping?

Yes, we offer international shipping to customers around the world. Shipping rates and delivery times may vary depending on your location. To get an estimate of shipping costs and delivery times for your specific destination, simply add items to your cart and enter your shipping address during checkout.

Are your phone cases compatible with wireless charging?

Yes, the majority of our phone cases are designed to be compatible with wireless charging. We understand the importance of convenience when it comes to charging your devices. However, for specific compatibility details, please refer to the product description of the phone case you're interested in. If you have any questions about compatibility or need further assistance, our customer support team is here to help. Feel free to reach out to us for personalized guidance.

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